industry
Telecommunications
Unlock superior network optimization, improve customer experience, and automate incident management.
overview
No other industry produces as much data as telecommunications. Learn how to use this data to your advantage.
AI offers new opportunities for data-driven telcos to plan and manage networks more efficiently, improve customer experience, reduce cost per megabyte, and deliver on the full potential of 5G.
WHY ADDO AI
The Addo AI Experience
Fast-track AI adoption for your organization
Addo AI can help accelerate AI adoption for your business with tailored services and accelerators specially built for the telco industry.
Execute insights-driven, intelligent decisions
We deploy enterprise AI systems across your business, so you gain a strategic focus on your biggest challenges & returns.
Increase AI skills using existing headcount
With the lack of data scientists available for hire, we can help you transform your skilled business analysts into citizen data scientists.
what we offer
Areas of Expertise
Personalization
Leverage intent-based machine learning models for customer acquisition, growth, and churn prevention, for improved customer lifecycle management.
Incidence Management
Enable proactive incident management models leveraging a network analytics dashboard for anomaly/fraud detection and impact insights.
Network Lifecycle Management
Improve infrastructure management, expansion, and upgradation by digitizing your existing network functions through the power of Cloud.
Customer Experience
Build a single source of truth of customer information and identify customer behavior patterns to offer tailored customer experiences.
Conversational AI
Quickly offer a conversational interface like chatbots and virtual assistants for customer queries, self-care and real-time support for your valued customer base.
Managed Services
Provide full-time production support for successful operation by establishing a service help desk and implementing 24/7 monitoring and logging.
Related Solutions
01
Cloud migration
Migrate legacy systems, applications, and data stores to public Clouds like AWS, Azure, and GCP. You can get started with a Cloud readiness assessment, followed by migration & rearchitecting of legacy workloads, & validation & performance testing of deployed solutions
02
Advanced analytics
Our Data Platform enables self-service access to data, enabling data engineers, data analysts, data scientists, and machine learning engineers to work together seamlessly to churn through petabytes of data and generate meaningful insights.
03
Machine learning
Leverage AI and machine learning to gain deeper value from all types of data; images, videos, audio, and structured data (time series forecasting, classification, fraud & anomaly detection), etc.
Testimonial
What our Client Say
We chose ADDO AI as they provide AI services, system integration and web development services for our digitalization needs. It has always been a pleasure collaborating with their delivery team on projects such as AI predictions, dashboards and system integrations.
Case STUDY
Intelligent Data Platform for a Multinational Telecom Operator
A telco wanted to build an analytics infrastructure to enable a 360-degree real-time view of customers and business operations and reduce costs by sunsetting the expensive legacy systems after migrating data and reports into the new data platform.
