Proactive Consumer Engagement (PCE) for Improved Care & Operations

Impact by the NUMBERS

Translating Technology into a Positive Impact

15%

reduction in attribution discrepancy

1200

hospitals’ and labs’ operational efficiency optimized

The Challenge

The client wanted to improve the healthcare experience of their patients. Moreover, they tried to reduce the risk of patients suffering from chronic/fatal diseases and increase value-based care margins.

The Solution

PCE is an analytics and communication system built to identify cohorts in a larger population by applying advance dynamic criteria. Dashboards showing cohort statistics were designed:

Patient 360° view: Detailed patient history to provide personalized healthcare.
Chronic disease patient cohort view: Full report of patient groups with particular diseases including their visits, diagnoses, tests and results, and gaps in care.
fDiabetes population monitoring: Monitoring of the financial impact of pre-diabetes patients, and the patients enrolled in a diabetes management program.
Patient engagement: Appointment reminders and rescheduling of missed appointments.