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industry

Telecommunications

Unlock superior network optimization, improve customer experience, and automate incident management.

overview

No other industry produces as much data as telecommunications. Learn how to use this data to your advantage.

AI offers new opportunities for data-driven telcos to plan and manage networks more efficiently, improve customer experience, reduce cost per megabyte, and deliver on the full potential of 5G.

Leading Telecommunications Solutions

WHY ADDO AI

The Addo AI Experience

Fast-track AI adoption for your organization

Addo AI can help accelerate AI adoption for your business with tailored services and accelerators specially built for the telco industry.

Execute insights-driven, intelligent decisions

We deploy enterprise AI systems across your business, so you gain a strategic focus on your biggest challenges & returns.

Increase AI skills using existing headcount

With the lack of data scientists available for hire, we can help you transform your skilled business analysts into citizen data scientists.

what we offer

Our Areas of Expertise 

Personalization

Leverage intent-based machine learning models for customer acquisition, growth, and churn prevention, for improved customer lifecycle management.

Incidence Management

Enable proactive incident management models leveraging a network analytics dashboard for anomaly/fraud detection and impact insights.

Network Lifecycle Management

Improve infrastructure management, expansion, and upgradation by digitizing your existing network functions through the power of Cloud.

Customer Experience

Build a single source of truth of customer information and identify customer behavior patterns to offer tailored customer experiences.

Conversational AI

Quickly offer a conversational interface like chatbots and virtual assistants for customer queries, self-care and real-time support for your valued customer base.

Managed Services

Provide full-time production support for successful operation by establishing a service help desk and implementing 24/7 monitoring and logging.

Testimonial

What our Client Say

Wei Wang Digital Project Manager, Singtel

We chose ADDO AI as they provide AI services, system integration and web development services for our digitalization needs. It has always been a pleasure collaborating with their delivery team on projects such as AI predictions, dashboards and system integrations.

Case STUDY

Intelligent Data Platform for a Multinational Telecom Operator 

A telco wanted to build an analytics infrastructure to enable a 360-degree real-time view of customers and business operations and reduce costs by sunsetting the expensive legacy systems after migrating data and reports into the new data platform. 

Learn how you can help amplify your potential with AI.

Ready to discuss your project?